2020 was a monumental year for e-Commerce businesses. The COVID-19 pandemic had detrimental impacts on several companies, prompting many to create or pivot to remote selling. This trend, combined with the increase of online shopping from consumers sheltering-in-place, forged the way for e-Commerce sales to achieve a $174B revenue boost in 2020.
As a result, several companies experienced explosive growth in a short period, leading to new – and sometimes neglected – sales tax requirements.